A Desired Outcome

What will you feel, see, hear, smell and taste when you have achieved it?

You can bet your life a mental health worker won’t frame the question in such a way, although an NLP practitioner might - that is, what would be the sensory or experiential evidence? Rather your average worker would want some rational, cognitive (rather than emotional), probably written, description of a desired outcome to a well defined problem, which can then be made a measurable target - whether it be on a care plan, a WRAP or as a homework assignment for CBT.

But the real issue however, when trying to help someone in mental distress by asking them to set goals, aims or outcomes, is what I call the ‘future orientation’ problem. The worker is desperate to give hope (the promise of better times to come) and is often relentlessly positive. They ‘see’ the client’s negativity and respond by setting expectations which are too high for the client - today. The client then thinks I cannot possibly achieve that, I could barely get through the door to the appointment. Expectations or future tasks, like the skills and demands of any job, have to be set at just above the person’s current level of functioning. Something that is doable tomorrow!

At 17 (in 1976) I saw the world like Reggie Perrin. In his great speech to the British Fruit Association at Bilberry Hall, Reggie declares:

‘I know that I don’t know and believe in not believing. …Would the sun shine less brightly if there was no purpose in life? Would the nightingale sing less sweetly? Would we love each other less deeply? Man’s the only species neurotic enough to need a purpose in life.’ (David Nobbs 1975 The Fall and Rise of Reginald Perrin)

The problem is that if a mental health worker asks a client outright about their aims and goals they are likely to receive the reply; ‘I don’t have any’, or ‘I don’t know’. For every client I’ve ever met has been preoccupied with the near future - they don’t believe they have a long-term future - and equally have never been able to live ‘in the moment’. It is the potential disasters of the next week and their inability to get out of bed tomorrow which concern them. And with good reason. Mental health has been slow to understand the underlying rationale of positive psychologies. The point being that a normal person sees life a little too positively, with a level of optimism high enough to ride the waves of unpredictable events, but always believing in a brighter future and their ability to influence the outcome. The depressed person (all clients are a little depressed, whatever their diagnosis, due to their isolated situation) is actually more realistic, stares life in the face - is distressed because they see only too clearly. A situation in which the client may see their objective circumstances and limited opportunities more readily than the worker. It is with such basic insights that some experimental psychologists have embarked on ‘happiness’ research - and been blithely ignored by mental health services.

However, a virtue of the ‘define your desired outcome’ approach is that it may allow the brain to better identify anything which might bring you closer to it - opportunities only exist after they’ve first been recognised as opportunities!

Also if you know the who, what, when, how and why - then you can start to rehearse for it. Equally you should be able to identify someone who already has what you want and begin to imitate them. It is certainly easier to move towards something you want, than away from what you don't want (where your attention will inevitably stay on the undesired).

So how does one get around the paralysing belief of not knowing what you want? Easy. Outcomes are invented and if you don’t already have one, you make one up. (The real objective after all is the pay-off that comes from purposeful activity itself). Desired outcomes are just plans and fantasies about the future - conceits, albeit occasionally useful ones. They become useful (potentially real) if you can already see a series of actions you would need to take to bring them closer, rather than needing others to act for you. Is there something you can do tomorrow which will bring the desired outcome closer?

But it all starts to unpack when you consider achievability - or indeed ask yourself, how would I know when I had achieved my outcome? (Hence the question at the beginning of this post). The future is unknowable, you are not in control of the environment of others - now is actually all there is. The effective helper is one who acts today to make it easier for the client to get up tomorrow. The idea of ‘outcomes’ is only useful beyond today if it is flexible enough for a particular outcome to be changed in the light of unpredictable events (which occur often) but in the face of which other people’s response will, from habit, be to try to reproduce today, the world as it was yesterday.

Much better to follow an evolutionary social model of human behaviour as argued for elsewhere on this blog and understand that as social animals our motivation can only come from others. Seek movement and change, be always in the moment, let go of both the past and the future. Travel in the hope of never arriving, allow the brain and body to take you where it pleases. And never for a moment believe that the ‘I’ or ‘me’ of the so-called ‘self ’ is fixed forever. Outcomes? Like the past, the future is just an evolving story we tell yourselves about a person on a journey.